Account Manager | Randall Branding Agency

Randall Branding Agency

Account Manager

The Randall Branding Agency, a fast growing advertising and branding agency in Richmond, Virginia, is seeking an Account Manager to help us continue our growth and success. The Account Manager position is a hybrid role that includes aspects of project management, strategy, production, traffic, customer service, and marketing/media planning. He/she is responsible for day-to-day communications with the client(s) as well as securing/managing internal resources to execute all marketing and media plans.

At Randall Branding, the Account Manager will be the “ringleader” of the agency. It is his/her responsibility to gather and interpret client input, proactively provide solutions for the determined marketing objectives, and manage cross-functional teams within the agency. Our goal is to deliver best in class marketing/media campaigns that are on strategy, on time and on budget. A successful Account Manager at Randall Branding is a self-starter who enjoys working in teams and has excellent communication skills. The ideal candidate is friendly, a team player, organized, and able to work well under pressure.

Essential duties and responsibilities

  • Day-to-day account management responsibilities
  • Structure and develop campaign action plans and drive them to completion (media plans, creative development, production/execution)
  • Conduct market research and direct marketing strategies based on target segmentation, brand goals, and other research data
  • Develop strong, trusting relationships between clients and agency partners
  • Provide leadership and support during strategy, ideation, and execution
  • Lead/assist in developing integrated marketing/media strategies for our clients including traditional, digital, social, and experiential platforms.
  • Track and present campaign performance reports as outlined in the scope of work
  • Understand the client’s business and culture and share their vision with your creative team.
  • Engage clients in forward-looking program planning; partner with creative and other internal/external resources when necessary to develop these communication solutions
  • Help identify and develop new business opportunities within the account
  • Motivate and lead internal and external resources, build good relationships with various teams and keep them focused on quality deliverables, timelines and budgets
  • Present complex information both orally and in writing
  • Stay current with advertising trends (including social media, ad technologies, mobile, etc.)
  • Facilitate teamwork by delegating and involving other members whenever possible
  • Create budget status reports and review job status reports with account director and senior management
  • Assist senior management in developing proposals and gathering information for new business opportunities
  • Proactively support and participate in agency improvement initiatives
  • Participate in weekly staff meetings
  • Monitor and/or manage production progress


  • 3-5 years of experience in a marketing or media with an agency and/or media sales experience
  • Bachelor’s degree in Communications, Journalism, Public Relations, English, Marketing or a related field
  • Microsoft Office skills including Microsoft Word, Excel (pivot tables), and PowerPoint
  • Ability to work with minimal supervision
  • Possess a strong work ethic
  • Appreciates Jazz records

Knowledge and skills

  • Excellent written and verbal skills, including public speaking
  • Independent and self-directed, yet, team-oriented
  • Strong project management skills; must be well-organized with ability to multi-task
  • Flexible and intuitive personality who can manage complex internal and client relationships
  • Interest in Ping Pong not required, but highly recommended

Compensation and Benefits

The Randall Branding Agency pays all or a portion of their employee’s life, dental, health, retirement Simple IRA, and other benefits that an employee can purchase. The kitchen area is full of snacks and beverages. The salary range for this position will vary depending on experience and skills outlined above.

  • Accepted file types: pdf, doc, docx.